88faa Privacy Policy
Your privacy matters to us. This policy explains exactly what data 88faa collects, why we collect it, how we use it, and the rights you have over your personal information.
88faa ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy describes how we collect, use, store, share, and protect personal information in connection with your use of the 88faa website at 88faa.org, including all games, sports betting markets, payment services, promotions, and related features. This policy forms part of the broader agreement between you and 88faa and should be read alongside our Terms and Conditions and Responsible Gaming Policy.
By registering an account or continuing to use the 88faa platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you must discontinue use of the platform. We review and update this Privacy Policy periodically to reflect changes in our practices or applicable data protection requirements. The "Last Updated" date at the top of this page indicates when the most recent revision was made.
Our Privacy Commitments at a Glance
1. Information We Collect
88faa collects personal data through several channels: directly from you when you register an account or interact with our platform, automatically through technical systems as you use the platform, and from trusted third-party sources where permitted. The following categories describe the types of information we collect.
1.1 Registration Data
When you create a 88faa account, we collect the following information: full name, date of birth, mobile phone number, email address, username, and your preferred payment method (e.g. bKash mobile number, Nagad account number, or bank account details). This information is required to create and verify your account, process deposits and withdrawals, and comply with our age verification and anti-fraud obligations.
1.2 Identity Verification (KYC) Data
To comply with our identity verification (KYC) requirements, we may collect copies of government-issued identification documents (such as a National ID card or passport), proof of address, and confirmation of your registered payment method. KYC documents are stored securely and are only used for the purposes of identity verification, age verification, and fraud prevention. We do not share KYC documents with third parties except where required by law or by our licensed payment processing partners.
1.3 Transaction Data
We maintain records of all financial transactions conducted through your 88faa account, including deposit amounts, withdrawal amounts, payment method references, transaction timestamps, and transaction outcomes. This data is retained for accounting, fraud prevention, and dispute resolution purposes and is processed in Bangladeshi Taka (BDT) in accordance with our Deposits and Withdrawals policy.
1.4 Technical and Usage Data
When you use the 88faa platform, our servers automatically collect certain technical information including your IP address, device type, operating system, browser type and version, screen resolution, referring URL, pages visited, session duration, and in-platform actions such as games played, bets placed, and features accessed. This technical data is used to improve platform performance, detect unusual activity, and personalise your experience.
2. How We Use Your Information
88faa uses the personal data we collect for the following purposes. We will not use your data for any purpose that is incompatible with the original reason it was collected without first obtaining your explicit consent.
2.1 Account Management and Service Delivery
We use your registration data to create and manage your account, verify your identity and age, process deposits and withdrawals via bKash, Nagad, Rocket and other supported payment methods, deliver game content and betting markets, and provide customer support. Without this data, we cannot provide the core 88faa service.
2.2 Fraud Prevention and Security
We use technical data, transaction data, and behavioural patterns to detect and prevent fraud, money laundering, account takeover attempts, and other prohibited activities. Our security team monitors unusual login patterns, anomalous betting behaviour, and suspicious payment activity. This processing is necessary to protect both 88faa and its players from financial and reputational harm.
2.3 Responsible Gaming
We use your gameplay and transaction data to support our responsible gaming programme, including monitoring deposit patterns, session lengths and betting frequency to identify players who may be showing signs of problem gambling. Where we identify such patterns, we may reach out proactively to offer support tools including deposit limits, session reminders and self-exclusion options. This processing is carried out in the interest of player protection.
2.4 Marketing and Promotions
With your consent, we may use your contact details (mobile number or email) to send you promotional communications about bonuses, new games, seasonal offers tied to events like Eid, Pohela Boishakh, BPL or IPL, and other 88faa promotions. You may withdraw your consent to receive marketing communications at any time by contacting our support team. Withdrawing marketing consent does not affect your ability to use the platform.
3. Legal Basis for Processing
88faa processes your personal data on the following legal grounds, depending on the specific processing activity involved.
3.1 Contractual Necessity
The processing of registration data, transaction data, and KYC data is necessary for the performance of our contract with you — specifically to provide the 88faa platform services, process your payments, verify your identity, and maintain your account. Without this processing, we cannot fulfil our contractual obligations to you as a player.
3.2 Consent
Where we rely on consent as the legal basis — primarily for marketing communications — you have the right to withdraw that consent at any time. Withdrawing consent is straightforward: contact our support team via the email address in the footer and request removal from our marketing list. We will action your request promptly and without penalty.
4. Sharing of Personal Information
88faa does not sell, rent or trade your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for each specific purpose.
4.1 Payment Processing Partners
To process deposits and withdrawals, we share relevant payment and identity data with our approved payment partners, including bKash, Nagad, Rocket, Upay, and our banking partners such as Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank and Sonali Bank. These partners are contractually obligated to process your data solely for payment processing purposes and to maintain appropriate data security standards.
4.2 Game Technology Providers
Our game content is powered by licensed third-party providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming and NetEnt. These providers may receive anonymised or pseudonymised session data necessary to deliver game functionality, resolve disputes, and ensure RNG integrity. They do not receive personally identifiable information beyond what is strictly necessary for the gaming service.
4.3 Legal and Regulatory Disclosure
We may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities if we are legally required to do so, or if such disclosure is necessary to protect the rights, property, or safety of 88faa, its players, or the public. In such cases we will disclose only the minimum amount of data required and will notify you of such disclosure where legally permitted to do so.
5. Cookies and Tracking Technologies
88faa uses cookies and similar tracking technologies to enable core platform functionality, improve your browsing experience, and gather analytical data about platform usage. The following describes the types of cookies we use and your options for managing them.
5.1 Essential Cookies
Essential cookies are strictly necessary for the 88faa platform to function. They enable session management (keeping you logged in as you navigate between pages), security token validation, and proper functioning of the payment flow. These cookies cannot be disabled without preventing access to core platform features. They do not collect personally identifiable information beyond what is required to maintain your session.
5.2 Analytics Cookies
We use analytics cookies to understand how players interact with the 88faa platform — for example, which games are most popular, which pages have high exit rates, and how players navigate through the registration and deposit flows. This data is aggregated and anonymised wherever possible. You may opt out of analytics tracking by adjusting your browser's cookie settings, though this will not affect your ability to use the platform.
6. Data Retention
88faa retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. The following general retention periods apply: account registration and KYC data is retained for the duration of your account and for a period of five years following account closure; transaction data is retained for seven years to meet financial record-keeping requirements; technical and usage data is retained for up to two years from the date of collection; and marketing consent records are retained until consent is withdrawn.
When your personal data is no longer required for the purpose for which it was collected and no legal retention obligation applies, we will securely delete or anonymise it. Anonymised data — data from which all identifying information has been irreversibly removed — may be retained indefinitely for statistical and analytical purposes, as it no longer constitutes personal data. You may request early deletion of your data by contacting our support team, subject to any overriding legal retention obligations.
7. Data Security
88faa implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include SSL/TLS encryption for all data in transit between your device and our servers; encryption of sensitive data fields (including payment details and identification documents) at rest in our databases; access controls restricting data access to authorised personnel only, on a need-to-know basis; regular security audits and penetration testing of our platform infrastructure; and two-factor authentication options for player accounts.
While we take all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected players and relevant authorities as required by applicable data protection law. If you suspect that your 88faa account has been compromised, please contact our support team immediately via the email address in the footer.
8. Your Data Rights
As a player on the 88faa platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team via the email address displayed in the footer of this page. We will respond to all rights requests within a reasonable timeframe.
8.1 Right of Access
You have the right to request a copy of the personal data that 88faa holds about you. Upon receiving a valid access request, we will provide you with a summary of the data we hold, the purposes for which it is processed, any third parties with whom it has been shared, and the retention period applicable to that data. We will fulfil access requests within 30 days of receipt.
8.2 Right of Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update certain details (such as your contact number or email address) directly through your account settings. For corrections that require documentary evidence — such as a name correction supported by an updated ID document — please contact our support team.
8.3 Right of Erasure
You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you have withdrawn consent and no other legal basis applies, or where the data has been processed unlawfully. Please note that certain data — particularly transaction records and KYC documents — must be retained for legally mandated periods even following an erasure request, and cannot be deleted until those retention periods have expired.
8.4 Right to Object to Marketing
You have the right to object to the processing of your personal data for direct marketing purposes at any time. If you object to marketing, we will stop sending you promotional communications immediately. Your objection to marketing will not affect your ability to continue using the 88faa platform or the processing of your data for other purposes such as account management and fraud prevention.
9. Children's Privacy
The 88faa platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and you believe that a minor has registered an account on the 88faa platform or has provided us with personal data without your knowledge, please contact our support team immediately via the email address in the footer of this page. We will take prompt action to close the account, delete the associated personal data, and void any transactions made from that account. 88faa encourages parents and guardians to make use of parental control software on any device that may be accessed by children.
10. Changes to This Privacy Policy
88faa reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. When we make material changes to this Privacy Policy, we will update the "Last Updated" date at the top of this page and, where the changes significantly affect your privacy rights, we will make reasonable efforts to notify you via your registered email address or through a prominent notice on the platform. Your continued use of 88faa following any update to this Privacy Policy constitutes your acceptance of the revised policy. We recommend that you review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact and Privacy Requests
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have concerns about how 88faa handles your personal information, please contact our support team via the email address displayed in the footer of this page. We aim to respond to all privacy-related enquiries within 5 business days (Bangladesh Standard Time, UTC+6). When submitting a data rights request, please include your registered username and the email address associated with your account so that we can verify your identity and locate your records promptly.
Your Privacy, Your Rights
Have questions about how we use your data? Our About Us page explains who we are, and our FAQ covers the most common account and platform questions.