Responsible Gaming at 88faa

At 88faa, we provide cricket betting, live casino, slots, crash games, and fishing games to players across Bangladesh — from Dhaka and Chittagong to Sylhet, Khulna, Rajshahi, and beyond. We are proud to offer an exciting and entertaining platform, but we recognise that gambling carries real risks if it is not approached responsibly. That is why responsible gaming is not an afterthought at 88faa — it is built into how we operate.

Our responsible gaming programme gives every registered player access to a range of practical tools — from daily deposit limits and session reminders to temporary time-outs and permanent self-exclusion. We also monitor account activity for patterns that may suggest a player is experiencing difficulty, and our support team is available at all times to help. Gambling at 88faa should always be a form of entertainment, never a financial strategy or a way to escape from problems.

Our Responsible Gaming Tools

88faa provides the following tools to help you manage your gambling activity. You can request activation of any of these tools at any time by contacting our support team via the email in the footer.

Deposit Limits in Detail

Deposit limits are one of the most effective tools for keeping your gambling within a budget you are comfortable with. At 88faa, you can set a daily, weekly or monthly deposit limit in Bangladeshi Taka (BDT) at any time. Once set, the limit applies immediately to all deposit methods including bKash, Nagad, Rocket, Upay, and bank transfer. If you try to deposit an amount that would exceed your active limit, the transaction will be declined and you will be notified.

Reducing your deposit limit takes effect immediately. However, increasing a deposit limit is subject to a mandatory 7-day cooling-off period — this is intentional, and it is designed to prevent impulsive decisions made in the heat of a session. We strongly encourage all players to set deposit limits that genuinely reflect how much they can afford to lose, not how much they would like to win.

Time-Out and Cooling-Off Periods

A time-out gives you a short, structured break from gambling without permanently closing your account. At 88faa, time-out periods are available for 24 hours, 48 hours, 7 days, or 30 days. During a time-out, you cannot log in to your 88faa account, place bets, or access any games or betting markets. Any pending withdrawal requests will continue to be processed normally. Your account balance is safe and will be waiting for you when your time-out expires, if you choose to return.

Time-outs are not the same as self-exclusion. A time-out is a temporary pause — it is a powerful tool for players who feel they need a short break but do not want to close their account permanently. Self-exclusion, described in the next section, is a more serious, longer-term commitment. We recommend using a time-out first if you are unsure which tool is right for you. If you are worried that gambling is significantly affecting your life, please consider self-exclusion and reach out to our support team immediately.

Self-Exclusion

Self-exclusion is a formal commitment to stop gambling at 88faa for a defined period or permanently. It is intended for players who believe their gambling is out of control or is causing significant harm to themselves or others. When you self-exclude, your 88faa account is locked, all marketing communications are stopped, and you will be refused any attempt to re-open an account during the exclusion period. Any real-money balance remaining in your account at the time of self-exclusion will be returned to your registered payment method.

To request self-exclusion from 88faa, follow the steps below. Our team processes all self-exclusion requests as a priority and will confirm activation within 24 hours of receiving your request. During the exclusion period, please do not attempt to circumvent the exclusion by creating a new account — this is a breach of our Terms and Conditions.

1. Contact our support team using the email address shown in the footer of this page.
2. In your email, state clearly that you wish to self-exclude and specify your preferred exclusion period (6 months, 1 year, 5 years, or permanent).
3. Include your registered username and the mobile number linked to your account so we can locate and lock your account promptly.
4. Our team will confirm your self-exclusion by return email within 24 hours and process any outstanding balance back to your registered payment method.

Recognising the Warning Signs

Problem gambling can affect anyone, regardless of income, background or experience with gambling. It often develops gradually and can be difficult to recognise in yourself. The following warning signs may suggest that gambling is becoming a problem rather than a form of entertainment.

• Gambling with money you cannot afford to lose, including money set aside for rent, bills, food, or family expenses.
• Chasing losses — continuing to gamble in an attempt to win back money you have already lost, often leading to bigger losses.
• Lying to family members, friends, or colleagues about how much time or money you spend on gambling.
• Gambling as a way to escape stress, anxiety, depression, boredom, or other emotional difficulties rather than as entertainment.
• Feeling restless, irritable or anxious when you are not gambling, or constantly thinking about your next gambling session.
• Neglecting work, studies, family responsibilities, or personal health because of time spent gambling.

Protecting Young People

88faa operates an age-verified platform. All applicants must be 21 years of age or older to register and use our services. During registration, we collect date of birth information and conduct age verification as part of our KYC (Know Your Customer) process. In cases where our verification systems flag an account as potentially belonging to a minor, the account will be immediately suspended and all funds will be returned pending the outcome of a formal age verification review.

If you are a parent or guardian and you believe a minor in your household may have accessed or registered a 88faa account, please contact our support team immediately via the email address in the footer of this page. We take these reports extremely seriously and will act swiftly. We also strongly recommend that parents and guardians use parental control software and enable device-level access restrictions on any phone, tablet or computer that children may use.

Tips for Playing Safely

Whether you are new to online gambling or an experienced player, the following habits can help you keep your gambling enjoyable and within safe boundaries.

1. Always decide in advance exactly how much money and how much time you are willing to spend before you start a session — and stick to those limits.
2. Only gamble with money you can genuinely afford to lose. Never use money reserved for essential expenses such as rent, food, utilities, or loan repayments.
3. Never chase losses. If you have reached your session limit and are down on the day, accept the loss, close the app, and walk away. The next session is a fresh start.
4. Take regular breaks during longer sessions. Stand up, drink some water, and step away from the screen every 30 to 60 minutes to keep a clear head.
5. Do not gamble under the influence of alcohol or when you are in an emotionally difficult state such as extreme stress, anxiety, or grief — impaired judgment leads to poor decisions.

Need Help? Here's How to Reach Us

If you or someone close to you believes that gambling is becoming a problem, do not wait. Support is available and our team responds to all responsible gaming requests as a priority. Below are the ways you can reach us.

Our Commitment to Responsible Gaming

88faa monitors account activity on an ongoing basis to identify early signs of problem gambling. Our system tracks indicators such as sudden large increases in deposit frequency, extended unbroken session durations, and rapid loss-chasing behaviour. When these patterns are detected, our responsible gaming team may reach out proactively to offer support, suggest tools, or ask whether a voluntary limit or time-out would be helpful. We will always make this outreach in a respectful and non-judgmental way.

We are also committed to working with international responsible gambling organisations and to adhering to best-practice guidelines for player protection in the online gaming industry. Our goal is simple: for every 88faa player in Bangladesh to enjoy a safe, sustainable, and genuinely fun gambling experience — whether they are backing the Bangladesh Tigers in a BPL match, spinning the reels on our slots, or playing live casino games. If gambling ever stops being fun for you, we want to be the first to know, and the first to help.